Frequently Asked Questions

Everything you need to know about the Waypoint Converts EZ Navigator…

How much will this cost?

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EZ Navigator costs just $19.99 per month after your 30-day free trial. There are no setup fees, no long-term contracts, and no hidden costs.

Your free trial includes full access to all EZ Navigator features, so you can see exactly how it will benefit your business before making any financial commitment.

Can I cancel anytime?

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Absolutely! You can cancel your EZ Navigator subscription at any time with no cancellation fees or penalties. There are no long-term contracts.

If you cancel during your free trial, you won't be charged anything. If you cancel after your trial, you'll continue to have access until the end of your current billing period.

I need help with my website, marketing, or SEO. Can you help?

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While EZ Navigator focuses on conversion optimization, we understand you may need broader digital marketing support. We have partnerships with trusted agencies and specialists who can help with:

  • Website design and development
  • Digital marketing strategies
  • SEO optimization
  • Content creation
  • Lead generation campaigns

Contact us for more information about our recommended partners who can help with your specific needs.

I don't have a marketing agency. How easy is it to add your EZ Navigator?

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EZ Navigator is designed to be incredibly easy to install, even without technical experience! It's a simple copy-and-paste process that takes less than 5 minutes.

You'll get step-by-step instructions, and our support team is always available to help. Many customers with no technical background get EZ Navigator running on their website the same day they sign up.

Will there be someone there to support me if I'm unable to make it happen?

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Yes! We provide comprehensive support to ensure your success. Our support includes:

  • Step-by-step setup guides and video tutorials
  • Email support
  • Installation guidance if you need it

We're committed to making sure you get EZ Navigator working perfectly on your website.

How does the EZ Navigator help my business?

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EZ Navigator increases your conversions by giving website visitors multiple ways to engage with your business. The buttons link to your existing content and pages - we don't provide forms at this price point except for one template contact form. EZ Navigator connects visitors to:

  • Your existing brochure downloads or information pages
  • Your current pricing or contact forms
  • Your existing tour booking or scheduling pages
  • Your contact page or phone number

EZ Navigator makes it easier for visitors to find and access what you already have, meeting them wherever they are in their decision-making process. For additional custom forms and advanced features, upgrade options are available.

What's the difference between EZ Navigator and my regular contact form?

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EZ Navigator goes beyond a simple contact form by organizing multiple engagement pathways in one professional interface. The EZ Navigator plan includes:

  • Multiple Options: Buttons that link to your existing pages, forms, and content
  • One Template Contact Form: A basic contact form for general inquiries
  • Easy Navigation: Visitors can quickly find what they're looking for
  • Professional Appearance: Branded interface that matches your business

Important: At this price point, we link to your existing content rather than creating new forms. For advanced custom forms, detailed analytics, and additional features, upgrade options are available.

If I don't have much website traffic, how does your tool help?

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EZ Navigator is perfect for businesses with any level of traffic! Even with limited visitors, EZ Navigator helps you convert more of them into leads by:

  • Making it easier for visitors to find your existing content
  • Providing multiple engagement options in one place
  • Capturing visitors who might otherwise leave without converting
  • Improving user experience and reducing bounce rate

Many customers see conversion improvements even with modest traffic levels because EZ Navigator maximizes the value of every visitor.

Where do I see my analytics and how do I know it's working?

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The EZ Navigator plan includes basic analytics showing:

  • Number of clicks on each button
  • Basic usage statistics
  • Simple performance tracking

For comprehensive analytics including detailed visitor patterns, conversion tracking, advanced reporting, and in-depth insights, you'll need to upgrade to our enhanced plans with premium features and advanced analytics capabilities.

What forms and features are included in the $19.99 plan?

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The EZ Navigator plan includes:

  • Custom-branded Navigator widget
  • Up to 4 action buttons that link to your existing content
  • One template contact us form (no additional custom forms at this price)
  • Basic click analytics
  • Email notifications for contact form submissions
  • Standard e-mail support

Remember: EZ Navigator connects visitors to your existing content and pages - we don't provide additional forms at this price point. For multiple custom forms, advanced analytics, multiple widgets, and premium features, upgrade plans are available. Contact us to learn about enhanced options.

Do other companies use your product?

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Yes! EZ Navigator is trusted by growing businesses across many industries, including senior living communities, healthcare providers, professional services, and local businesses.

Companies like Maplewood Senior Living use EZ Navigator to improve their website conversions and provide better experiences for their visitors. Our customers consistently report increased lead generation and improved visitor engagement after implementing EZ Navigator.

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