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Survey Technologies & Prospect Engagement for Senior Living

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Waypoint Converts is hosting a Coffee with Waypoint and Friends webinar on June 26 at 1pm ET featuring Waypoint Converts CEO Terri Sullivan and Nicholas Grant, Founder of Zinnius Group.

In today’s digital age, the way consumers make significant life decisions has fundamentally shifted. This is particularly true for senior living, where the journey is deeply personal, balancing emotional, financial, and lifestyle factors. And here’s a stat that might surprise you: 77% of consumers now prefer a rep-free, self-directed experience when they begin their search online.

Think about that for a moment. Most prospective residents and their families are doing extensive research, seeking education and resources, long before they’re ready to pick up the phone or set foot in a community. Traditional sales approaches, heavily reliant on immediate personal contact, are simply not enough in this new landscape. At Waypoint Converts, our own data strongly reinforces this shift. Prospects are looking for information and guidance on their terms. They want to be empowered and educated, not immediately “sold” to.

📅 Date: Thursday, June 26
🕛 Time: 1pm ET
📍 Where: Webinar – Register Now

The Evolution of Engagment

So, how do you adapt to this evolving buyer journey and still connect with high-quality prospects?

That’s precisely what we’ll be exploring in our upcoming “Coffee with Waypoint and Friends” webinar: Survey Technologies & Prospect Engagement for Senior Living.

Meet the Experts

Nicholas Grant, Founder of Zinnius Group and Terri Sullivan, Co-Founder and CEO of Waypoint Converts, are hosting a webinar on June 26 at 1pm ET about Survey Technologies and Prospect Engagement for Senior Living.

This engaging conversation will be hosted by Waypoint Converts CEO, Terri Sullivan, who will be joined by special guest Nicholas Grant, Owner of Zinnius Group. Nicholas brings invaluable insights from the front lines of senior living marketing, and together, we’ll uncover how thoughtfully designed survey technologies are revolutionizing the sales process.

What You Will Learn

  • What makes a survey truly compelling: It’s more than just a list of questions. We’ll show you how to craft surveys that genuinely engage, educate, and guide prospects through their complex decision-making process.
  • Why survey technology outperforms traditional lead forms: Learn how surveys go beyond basic contact information to gather rich, actionable data that helps you understand prospect needs and readiness.
  • How it fits into the digital prospect journey: We’ll illustrate where surveys can be most powerfully integrated to create personalized website experiences and nurture leads effectively.

Imagine generating higher-quality leads that are not only more informed but also convert to move-ins at a higher rate. This isn’t just about efficiency; it’s about building trust and meeting your prospects where they are in their journey.

Join Us

Don’t miss this opportunity to revolutionize your approach to prospect engagement and boost your sales performance in senior living.

Join us for Coffee with Waypoint and Friends: Topic: Survey Technologies & Prospect Engagement for Senior Living Date: June 26, 2025 Time: 1:00 PM ET

1. The Power of Asking “Why?”

Curiosity is the spark that ignites discovery. From childhood, asking “why?” is how we learn about the world around us. Even as adults, the simple act of questioning can lead to unexpected insights and fresh perspectives. Whether it’s about how your coffee is made or why certain habits stick, asking questions helps us grow.


2. Small Moments, Big Discoveries

You don’t need a telescope or a lab coat to explore something new. Noticing how your houseplant leans toward the sunlight or how birds respond to different sounds outside your window are everyday examples of curiosity at work. These small observations often lead to a deeper appreciation for the ordinary.


3. Curiosity in Conversations

Great conversations often begin with a curious mind. Asking people about their stories, opinions, and interests not only builds better connections but also opens doors to experiences you may never have imagined. A good question can turn a casual chat into a meaningful exchange.


4. The Role of Technology in Satisfying Curiosity

In the digital age, answers are just a click away. Search engines, documentaries, and interactive apps make it easier than ever to feed your curiosity. But with so much information, the real skill is learning how to ask the right questions—and how to dig deeper when needed.


5. Nurturing a Curious Mindset

Being curious isn’t just a trait—it’s a practice. Keep a journal of things you wonder about, read widely, and challenge your assumptions. Whether you’re exploring a hobby, learning a language, or reading up on random facts, embracing curiosity keeps your mind sharp and your world interesting.

6. The Role of Technology in Satisfying Curiosity

Thanks to modern tools, we have access to a world of information. Here’s a comparison of common platforms people use to explore their interests:

PlatformPurposeExample Use Case
Google SearchFind answers to questions“Why do cats purr?”
YouTubeVisual learningWatch a documentary about space
RedditCommunity discussionAsk for travel tips or DIY advice
WikipediaGeneral knowledgeRead about the history of photography
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Waypoint Converts is hosting a Coffee with Waypoint and Friends webinar on June 26 at 1pm ET featuring Waypoint Converts CEO Terri Sullivan and Nicholas Grant, Founder of Zinnius Group.