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Terri Sullivan to Speak at Senior Living Executive Conference

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Waypoint founder and CEO, Terri Sullivan.

Waypoint Founder and CEO, Terri Sullivan, will join a panel of senior living experts including Hollie Walker, VP of Marketing, Arrow Senior Living, Amber Moore, Regional Director of Human Resources, Arrow Senior Living, and Bobby Youngs, Founder, Canopy, to discuss the strategies required to succeed in today’s highly competitive job market.

“Our industry continues to struggle with the pressures of an acute, post-Covid workforce shortfall at a time when eight out of ten job searches are online. Succeeding in the ‘new normal’ requires that we identify and adapt to the intersection between HR and digital marketing,” said Hollie Walker, Vice President of Marketing. “An effective digital marketing strategy must be driven by a ‘speed to lead’ mindset that prioritizes the applicant’s journey while also fostering a connection with the applicant.” 

“Our customers share that it is key to offer multiple ways for potential employment candidates to engage with your company. Candidates possess varying levels of technical and communication skills,” said Terri Sullivan, CEO of Waypoint.

The last several years have buffeted the senior living industry. While the census is beginning to recover, operators are confronted with simultaneous challenges, including a hyper-competitive job market, legacy processes, and decentralized messaging that all too often doesn’t match HR’s mission statement. 

The “Digital Recruiting: Speed to Lead” panel will take place on Tuesday, May 9th at 9:30 A.M. CST. Educational objectives include:

  • Learn how to work hand in hand with your HR department to leverage your company website for data-driven digital recruitment.
  • Walk away with best practices for digital marketing strategies, including Addressable Geofencing, Mobile Device Tracking, and more, to drive high-quality traffic for your career and job applicant landing pages.
  • Gain invaluable tips and tricks for capturing employment candidates quickly.

About Arrow Living Senior Management

Arrow Senior Living’s portfolio includes 29 communities across the Midwest and is a certified Great Place to Work. Arrow’s philosophy has been gleaned from years of experience using the best practices and most innovative tools to provide a structured yet flexible management style of resident-centered leadership. We succeed where others do not by adhering to these tenets. The happiness, safety, and health of residents are at the center of all we do.

About Canopy


Canopy is an advertising technology company specializing in senior living strategic campaign management. The company offers a wide range of cross-platform digital marketing solutions, including campaign optimization, geofencing, programmatic display, mobile device targeting, and state-of-the-art analytics and reporting. Canopy IQ™ is the company’s dedicated marketing intelligence platform.

1. The Power of Asking “Why?”

Curiosity is the spark that ignites discovery. From childhood, asking “why?” is how we learn about the world around us. Even as adults, the simple act of questioning can lead to unexpected insights and fresh perspectives. Whether it’s about how your coffee is made or why certain habits stick, asking questions helps us grow.


2. Small Moments, Big Discoveries

You don’t need a telescope or a lab coat to explore something new. Noticing how your houseplant leans toward the sunlight or how birds respond to different sounds outside your window are everyday examples of curiosity at work. These small observations often lead to a deeper appreciation for the ordinary.


3. Curiosity in Conversations

Great conversations often begin with a curious mind. Asking people about their stories, opinions, and interests not only builds better connections but also opens doors to experiences you may never have imagined. A good question can turn a casual chat into a meaningful exchange.


4. The Role of Technology in Satisfying Curiosity

In the digital age, answers are just a click away. Search engines, documentaries, and interactive apps make it easier than ever to feed your curiosity. But with so much information, the real skill is learning how to ask the right questions—and how to dig deeper when needed.


5. Nurturing a Curious Mindset

Being curious isn’t just a trait—it’s a practice. Keep a journal of things you wonder about, read widely, and challenge your assumptions. Whether you’re exploring a hobby, learning a language, or reading up on random facts, embracing curiosity keeps your mind sharp and your world interesting.

6. The Role of Technology in Satisfying Curiosity

Thanks to modern tools, we have access to a world of information. Here’s a comparison of common platforms people use to explore their interests:

PlatformPurposeExample Use Case
Google SearchFind answers to questions“Why do cats purr?”
YouTubeVisual learningWatch a documentary about space
RedditCommunity discussionAsk for travel tips or DIY advice
WikipediaGeneral knowledgeRead about the history of photography
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Waypoint founder and CEO, Terri Sullivan.