The decision to move to a senior living community is never one that older adults and their families take lightly. An Enquire Solutions white paper, Marketing Automation Templates for Senior Living, reveals that leads need a minimum of 22 touches for independent living, assisted living, and memory care, and 28 touches for life plan communities. […]
Leads, leads, leads–your senior living sales team can never get enough of them, right? Unless….“The leads are weak!” There is such a thing as too many leads. If the prospects coming into your sales pipeline are a poor fit for your senior living community, they: In senior living sales, a quality lead is a prospective […]
In a previous post, we looked at eleven customer relationship management (CRM) systems that are proven winners for senior living sales. Today we will narrow down to a smaller niche of assisted living communities, and explore some essential features and functions that skilled nursing facilities should look for in a CRM. The ability of your […]
Waypoint Converts founder and CEO, Terri Sullivan was a guest on a recent episode of the Canopy IQ podcast hosted by Adam Wilensky. Sullivan spoke about why she founded Waypoint, provides a preview of her upcoming panel presentation at Argentum’s Senior Living Executive Conference in New Orleans on May 8-10 and her thoughts on the […]
Waypoint Founder and CEO, Terri Sullivan, will join a panel of senior living experts including Hollie Walker, VP of Marketing, Arrow Senior Living, Amber Moore, Regional Director of Human Resources, Arrow Senior Living, and Bobby Youngs, Founder, Canopy, to discuss the strategies required to succeed in today’s highly competitive job market. “Our industry continues to struggle with the […]
Personalizing the shopping experience for older adults and their families as they search for a senior living community is critical for your community’s success. A recent study featured in a report by Waypoint (formerly AgingChoices) revealed that 92% of consumers and prospects expect a personalized experience. With a costly and complex purchase like senior living, […]