Life is a journey with many milestones along the way. When older adults reach the stage where they are exploring a lifestyle change to a senior living community, they begin a voyage within a voyage—the buyer’s journey. The buyer’s journey describes the decision-making process that a potential customer goes through before making a purchase. The […]

Businesses today are competing in the attention economy, where attention has become a scarce resource and engaging content that captures and holds potential customers’ attention is highly valued.  For senior living businesses, the attention economy has had a significant impact on the way they market their services. A dull, static website is no longer enough […]

Technology is playing an ever-increasing role in providing care to older adults, as this article in Forbes magazine mentions. The article cites a study that Waypoint (formerly AgingChoices) published about what prospective senior living residents prioritize in today’s market. As a Continuing Care Retirement Community, there’s a strong case to be made that the continuum […]

The decision to move to a senior living community is never one that older adults and their families take lightly. An Enquire Solutions white paper, Marketing Automation Templates for Senior Living, reveals that leads need a minimum of 22 touches for independent living, assisted living, and memory care, and 28 touches for life plan communities. […]

Leads, leads, leads–your senior living sales team can never get enough of them, right?  Unless….“The leads are weak!” There is such a thing as too many leads. If the prospects coming into your sales pipeline are a poor fit for your senior living community, they: In senior living sales, a quality lead is a prospective […]